Terms & Conditions

Re-krea.com is a site operated by Olga Baścik. We are regulated by the Polish rights of entrepreneurs: Art. 5 ustawy z dnia 26 stycznia 2018 r. Prawo przedsiębiorców. Our sales office is located at Hecznarowice ul. Stawowa 41 43-330 Wilamowice, Poland. All personal data is the responsibility of Olga Baścik the owner of Re-krea.

Definitions:

Terms and conditionsthese terms and conditions specifying the rules for making purchases in the online store re-krea.com;

Storere-krea.com online store Seller – Olga Baścik Hecznarowice ul. Stawowa 41 43-330. Tel. +48 506973019, e-mail: info@re-krea.com;

Customera person who has registered an account in the online store re-krea.com to purchase a product;

Product / Productsjewelry made from recycled materials by Olga Baścik. Legal basis: legal act, 26 January 2018 r. Rights of entrepreneurs (Dz.U. 2018 poz. 646); legal act, 30 May 2014 r. Consument rights (Dz. U. z 2014, poz. 827); Legal act, 10 May 2018 r. General Data Protection Regulation (Dz.U. 2018 poz. 1000

Product information

All Products offered in the Store are made based on projects created by Olga Baścik. All copyright and other intellectual property rights are owned by Olga Baścik. The products are made by hand, using recycled materials such as: inner tubes, bicycle chains, electric cables, textiles.

Apart from recycled materials we also use metals such as stainless steel, brass and iron alloys.

Due to the handmade nature of jewelry we reserve the right to sell items with minor differences to the products photographed.

Price

The prices of Products presented on the website do not include shipping costs.

The Seller reserves the right to change the prices of Products on the Store’s offer, as well as the right to organize (carry out, modify and cancel) promotional campaigns in the Store without prior notification.

Placing an order

By placing an order, you agree to the Store’s Terms and Conditions. To purchase a Product the Customer completes the order form. After placing the order, the Customer receives an email confirming receipt of the order by the Seller. The Product sales contract is considered concluded on the day the Seller sends an e-mail to the Customer’s e-mail address confirming the shipment of the ordered Product. The customer can withdraw from the order or change it up until the conclusion of the Contract.

Shipping

We keep some of our jewelry in stock but not all items. We aim to dispatch each order within 2 working days of receipt of payment. Items personalised or made to order generally take longer to be dispatched. The Product is sent to the Customer via Poczta Polska. The estimated shipping time to the customers in Poland is about 7 business days. About 10 business days to EU countries To USA, Canada about 15 business days.

In the rare circumstance of the product you ordered not being available, you will be contacted as soon as possible to discuss the appropriate action.

Customs and import taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties.

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Complaints

In the case of non-compliance with the contract, physical defects or damage occurring during delivery, the Customer has the right to lodge a complaint. In order to make a complaint, the Customer must notify the Seller in writing of his will to use the complaint procedure and return the Product to the address of the Seller’s registered office.  The seller considers the complaint within 14 days from the date of receipt of the declaration of will to use the complaint procedure.  If the complaint is accepted, the Product will be repaired or replaced with an identical Product free from defects. If it is impossible to repair or replace, the Seller will refund the price of the Product to the Customer.

Returns

The customer has the right to cancel the purchase of a good without having to give a reason at any time within the period of fourteen working days, beginning on the day after you receive the goods.

In this case the Product must be sent back to to the seller’s contact address at Customer’s own cost as soon as possible once the contract has been canceled.

Once the customer have notified the seller of the wish to cancel the contract, any sum debited to the seller will be refunded as soon as possible and in any event within 14 days of your cancellation.

Please note that personalised items that have been manufactured on behalf of a client cannot be exchanged or returned.

Copyright
All products sold by Re-krea are copyright of Olga Baścik. No permission is given in respect of the reproduction or use for commercial purposes of any brand names, logos, photographs, product names, designs and any other material shown on the Re-krea website. ALL RIGHTS RESERVED.

Contact information

Questions about the Terms & Conditions should be sent to us at info@re-krea.com

Wordpress Social Share Plugin powered by Ultimatelysocial