Terms & Conditions

Re-krea.com is a site operated by obdesign. We are registered in France under company number SIRET 52168750900039 and with our registered office at Les Grangettes 73250 St Jean de la Porte, France. Our main trading address is: Hecznarowice ul. Stawowa 41 43-330 Wilamowice, Poland. We are regulated by le régime de l’auto-entrepreneur de France. By ordering any of our products, you agree to be bound by these terms & conditions.

Privacy Policy

To learn about our privacy policy click here

Product information

We make every effort to ensure that images displayed on our website are as accurate as possible but cannot guarantee an exact match to the product as displayed on your screen.

Due to the handmade nature of jewelry we reserve the right to sell items with minor differences to the products photographed.

In the rare circumstance of the product you ordered not being available, you will be contacted as soon as possible to discuss the appropriate action.

We reserve the right to change the prices and availability on this website without prior notice.

Shipping

Processing time

We keep some of our jewelry in stock but not all items. We aim to dispatch each order within 2 working days of receipt of payment. Items personalised or made to order generally take up to 4 working days to be dispatched.

If you require an item urgently for a special date or event please contact us. Often we can work to short time scales.  

Customs and import taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties.

We are not responsible for any customs and import taxes that may apply nor for delays due to customs.

Returns

You have the right to cancel the purchase of a good without having to give a reason at any time within the period of fourteen working days, beginning on the day after you receive the goods.

You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have canceled the contract.

Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.

Please note that personalised items that have been manufactured on behalf of a client cannot be exchanged or returned.

Termination

Re-krea reserves the right to cancel purchases without stating reasons, for any reason prior to processing payment and dispatch.

Copyright

All products sold by Re-krea are copyright of obdesign.  No permission is given by Re-krea in respect of the reproduction or use for commercial purposes of any brand names, logos, photographs, product names, designs and any other material shown on the Re-krea website. ALL RIGHTS RESERVED.

Contact information

Questions about the Terms & Conditions should be sent to us at olga.bascik@re-krea.com

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